Business Advisory &
Consultancy Services
Business Advisory & Consultancy Services for developing and maintaining business capabilities of the enterprise in line with the corporate strategy as well as contributing to the business strategy and plans of client's worldwide subsidiaries. This also includes the design of capability models and related solutions of business tasks, mapping capability functionality to the internal and external resources, developing business transformation plans jointly with senior business management, handling business solutions to the delivery and operational business functions of the company, developing and maintaining architectural governance and controls over implementation. For each step of the business transformation plan, our business architects contribute in the development of a blueprint of the enterprise in order to promote a common understanding of the organization and alignment of strategic objectives with tactical demands.
Technology Architect & System Administrative Advisory
Technology Architect & System Administrative Advisory & Consultancy Services to the client's and it's subsidiaries worldwide on how best to use information technology (IT) in achieving their business objectives.
Designing and deploying dynamically scalable, highly available, fault tolerant, and reliable applications, systems, and networks.
Selecting appropriate cloud and infrastructural services to design and deploy an application based on given requirements.
Migrating complex, multi-tier applications on client's and it's subsidiaries internal systems.
Designing and deploying enterprise-wide scalable operations on client's and it's subsidiaries cloud, network, and its data systems.
Implementing cost control strategies.
Digital Marketing Advisory & Consultancy Services
Digital Marketing Advisory & Consultancy Services to client on how to best engage existing customers. Additionally, Globalist LLC will help to determine who else might be enticed to try the product or service and how to expand the customer base. As a marketing consultant, Globalist LLC looks at the existing business model, and then, using analytical tools, considers the market potential and develops a strategy to achieve larger goals. Throughout the process Globalist LLC ensures adherence to the client's company mission and measures success, testing response and tracking results while implementing a comprehensive strategic marketing plan.
Evaluate existing marketing materials, social media and advertising, determining how successfully these target customers and generate sales.
Manage the brand if something happens to damage a company’s reputation – damage control so to speak.
Coordinate content platforms such as website, blog and landing pages.
Manage email and social media marketing campaigns, online advertising, mobile and local marketing.
Shape company branding, the identity of a company and how well it resonates with the desired demographic (is it professional? unique? recognizable?).
Improve client engagement through social media, creating innovative campaigns on various media that are integrated for optimal success and managing interactions with customers.
Write content mindful of Search Engine Optimization keywords to generate organic search engine rankings.
Track and review analytics and conversions to benchmark success and achieve optimal results.
Digital Marketing Advisory & Consultancy Services
Digital Marketing Advisory & Consultancy Services to client on how to best engage existing customers. Additionally, Globalist LLC will help to determine who else might be enticed to try the product or service and how to expand the customer base. As a marketing consultant, Globalist LLC looks at the existing business model, and then, using analytical tools, considers the market potential and develops a strategy to achieve larger goals. Throughout the process Globalist LLC ensures adherence to the client's company mission and measures success, testing response and tracking results while implementing a comprehensive strategic marketing plan.
Evaluate existing marketing materials, social media and advertising, determining how successfully these target customers and generate sales.
Manage the brand if something happens to damage a company’s reputation – damage control so to speak.
Coordinate content platforms such as website, blog and landing pages.
Manage email and social media marketing campaigns, online advertising, mobile and local marketing.
Shape company branding, the identity of a company and how well it resonates with the desired demographic (is it professional? unique? recognizable?).
Improve client engagement through social media, creating innovative campaigns on various media that are integrated for optimal success and managing interactions with customers.
Write content mindful of Search Engine Optimization keywords to generate organic search engine rankings.
Track and review analytics and conversions to benchmark success and achieve optimal results.
Helpdesk & Technical Support Organizational Advisory
Helpdesk & Technical Support Organizational Advisory and Consultancy services to client's technical service teams and their Helpdesk Department, including all aspects of its day-to-day work. They analyze company data to see specifically what the department is working on, how it is solving any customer issues and any necessary changes to procedures. They also provide information to other departments as necessary for employee feedback or concerns. Vice presidents of customer service must oversee the development and updating of customer service procedures that associates can follow to ensure customers receive an effective, fast, and reliable response to concerns. During high-volume periods, these executives may be required to help provide customer service support as well.
In addition, Globalist LLC will assist in the recruiting and training of new tech support agents, and they regularly meet with lower-level staff (such as middle managers) to assess and resolve any workplace issues. These professionals also provide information and reports to the upper-management team related to customer service performance and issues. Globalist LLC has a broad understanding of the technological needs of the company and/or its customers, including the specific technologies accessed by users contacting the organization's tech support team. The tech support team focuses on helping external users utilize a technical manual or helping external users understand a website, app, program, social media site, or other services.
Globalist LLC has extensive knowledge of the software and hardware packages being used by the client's customers. Aside from the skills that all managers need - such as good interpersonal, organizational, and resource-conservation skills - Globalist LLCis fully versed in all aspects of the relevant technologies.Globalist LLC has creatively problem solve within the bounds of the financial resources available and be able to see the bigger picture of how the particular problem fits into a larger process for the consumer or user.Globalist LLC using its analytics system is able to determine our user’s concerns, distill the problem down to its fundamental concerns, make sure that the user feels looked after by our technical support personnel, and help solve the problems by explaining things concisely and clearly.
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Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
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Drive Customer Success Outcomes.
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Expand our revenue in accounts through cross-selling and up-sell.
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Drive new business growth through greater advocacy and reference-ability.
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Drive Customer Success Outcomes.
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Expand our revenue in accounts through cross-selling and up-sell.
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Standardize interventions for each point in the journey.
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Identify opportunities for continuous improvement.
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Onboarding.
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Professional Services.
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Customer Success Management.
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Cross-sell / Up-sell.
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Measure the Effectiveness of Customer Success.
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Establish a system for tracking metrics.
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Expose a subset of metrics to the executive team, company, and board.
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Recruit experienced leaders for each functional role.
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Drive company-wide definition of the ideal customer.
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Support systems.
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Reference and advocacy solutions.
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Inspire Customer Success Across Company.
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Align with Marketing around marketing to existing clients.
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Align with Sales around cross-sell and up-sell and focus on selling with a retention focus.
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Align with Executive Team around key metrics and objectives.
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Create a company-wide customer feedback loop.
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Create rapid onboarding process for new team members.
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Encourage continuous learning within the team.
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Strategize the planning, developing and directing the call center operations and customer service programs.
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Increase renewal rates and reduce churn.
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Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores.
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Define and Optimize Customer Lifecycle.
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Map customer journey.
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Develop listening points in the journey (e.g., usage, satisfaction, etc.).
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Define the segmentation of the customer base and varying strategies.
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Manage Customer Success Activities.
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Training.
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Customer Support.
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Renewals.
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Advocacy.
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Define operational metrics for team.
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Create cadence for review within the team.
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Lead World-class Customer Success Team.
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Attract high potential individual contributors into the team.
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Foster collaboration within the team and across the customer lifecycle.
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Enhance Effectiveness and Efficiency Through Technology.
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Customer marketing software.
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Customer Success Management platform.
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Create a company-wide culture of Customer Success.
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Align with Product around driving product roadmap.
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Align with Finance around measurement and forecasting.
Financial & Accounting Advisory and Consultancy Service
Financial & Accounting Advisory and Consultancy Services to the financial operations of the client's family of companies and provide leadership and focus to accounting and finance departments to ensure that they operate efficiently and comply with applicable laws and company policies in all the jurisdictions we operate in. His work is essential to project a favorable company image while saving money in every way possible.
Globalist LLC may oversee departments which are involved in purchasing, pricing, investments, tax, debt management, and accounts payable/receivable; he may oversee all such transactions and record them in books or databases. This information may then be presented in reports to the client and its shareholders. Globalist LLC conducts research and audits to ensure that all departments are following the guidelines with all the tax authorities in all the jurisdictions the client and its subsidiaries are domiciled.
Globalist LLC Advisors and consultants have strong computer skills which are important in his position in order to create calculations and reports, and advanced knowledge of accounting, budgeting, and finances. Globalist LLC may have to travel occasionally when necessary.
Provide leadership and coordination in the administrative, business planning, accounting and budgeting efforts of the company.
Prepare or direct preparation of financial statements, business activity reports, financial position forecasts, annual budgets, and/or reports required by regulatory agencies.
Develop internal control policies, guidelines, and procedures for activities such as budget administration, cash and credit management, and accounting.
